Front Desk Receptionist

Job Types: Full time | Non-exempt

Job Summary

The Front Office Receptionist is a liaison between the clinic and the patient. They are friendly, customer-oriented, and ensure each patient feels welcomed as soon as they walk through the door. They are responsible for managing patient check-ins and data entries to ensure the clinic runs quickly and efficiently.


  • Responsible for all patient check-ins
  • Manages patient and therapist schedules
  • Ensures all patients are aware of all future appointments
  • Assists in processing insurance verification’s and patient information
  • Assists in scheduling for clinic events/ open houses/workshops
  • Responsible for processing co-pays, deductibles, and equipment purchases
  • Responsible for handling patient cancellations and maintaining a patient wait-list to maximize schedule efficiency
  • Other duties as assigned


  • High School Diploma (required)
  • Experience working as a Front Office Receptionist
  • Experience working in an Outpatient Physical Therapy clinic (preferred)


  • Team player
  • Customer-oriented
  • Friendly
  • Detail-oriented
  • Organized
  • Timely
  • Able to multi-task
  • Able to use technology
  • Adapts well to a changing environment

Core Values Our core values shape our outlook in life, the way we respond to our co-workers, and the way we treat our patients. It is a very important part of our culture. As an employee at APT, you will be assessed based on how you fit in with our core values.

  • Passionate about successful recovery
  • Dedicated to quality
  • Always learning
  • One team
  • Bring hope
  • Be the hands and feet of Jesus
  • Empower others
  • Goal-oriented
  • Make a difference in the community

What our team says about being an employee at APT:

“It is a privilege to work at APT. The integrity of the owners for quality service and cohesiveness of the group is prevalent. The owner’s expression of care and concern for employees and patients is genuine and consistent. APT keeps the love and healing power of Christ at the center of their business.”

Salary: $12.00 to $15.00 /hour

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